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Recipe selection
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FAQ
Our story
Cooking tips
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Get 30% off your first box
Log in
Skip to content
How it works
Recipe selection
Gift cards
Redeem gift card
Buy a gift card
Referral code
About Us
FAQ
Our story
Cooking tips
SK
Get 30% off your first box
Log in
Frequently asked questions
How Yummy works?
What is Yummy?
Can I try Yummy without any commitments?
How does the Yummy membership work? Will I automatically receive a box each week?
What does the Yummy cost?
How do I order my first Yummy box?
Is Yummy more expensive than the grocery store?
What are the benefits of ordering Yummy?
Service promise
What is the Yummy promise?
What if some ingredients are missing from the Yummy box or are damaged in transit?
Payment and discounts
How do I pay for my first order?
When will the purchase be debited from my account?
What payment methods does Yummy accept?
How safe is it to pay with a card?
Ingredients
Where can I find the nutrition information for the recipes?
Where do your ingredients come from?
How can I check allergen information?
Who oversees the quality of the ingredients used?
How long do the ingredients stay fresh?
How to store individual ingredients?
How do I store my ingredients fresh before cooking?
How are the portion sizes measured?
What if the ingredients in my box are spoiled or damaged?
Customer profile
What is the customer profile used for?
How can I manage my orders and delivery?
How do I change my delivery address and phone number?
How can I pause my orders?
How do I cancel my membership?
Recipes and food preparation
How does recipe recommendation work based on taste profiles, and what if I decide to choose a different option?
Can I choose the recipes myself?
How are the recipes developed?
What equipment do I need to prepare the recipes?
Do I need something from my own pantry to prepare recipes?
Do you offer vegetarian and vegan options?
Delivery
Does the price also include delivery?
Which cities do you deliver to?
Why are there 3 slots and 2 delivery days?
Can I narrow down my delivery window?
How does the food in the box stay fresh in transit?
How long can my box stay outside?
Is my box packaging recyclable?
FAQ | Yummy
